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Experiences containing money:

NHS sharing information

'I asked my GP if we could opt out of the centrally stored computerised health records, because I dont like the idea of them being searchable under "secondary uses". But my GP's admin staff treated...'

Read more (written 15th Apr). No responses yet.
There's a free-book service called...

There's a free-book service called Bookstart which used to come to us through the health visitor and now comes via the school.

It gives books to children from one year old. We do appreciate that ensuring...

Read more (written 17th Apr). No responses yet.
The Ministry of Justice's 19th century invoicing system

The Ministry of Justice uses an oursourced finance company called Liberata to handle invoices and payments.

Despite having been outsourced presumably to save money, it insists that all invoices are sent by...

Read more (written 11th May). 1 response
the end of year splurge was punished not rewarded

...public authorities and whitehall departments didn't feel the need to spend all there money by the end of the financial year.

This pressure to spend because otherwise they will receive a reduced sum...

Read more (written 18th May). 1 response
Local Authorities are legally allowed...

Local Authorities are legally allowed, providing they have a court order, to make deductions from a person's wages if they do not maintain their Council Tax payments.

A lot of time and rsources are used...

Read more (written 18th May). No responses yet.
huge Tax payers money are spent on crime...

huge Tax payers money are spent on crime and rehabilitation. I strongly believe an early approach to combat crime should start from early years.

Through Coaching children, empowering young people and self...

Read more (written 21st May). No responses yet.
Older people didnt have to fill out ...

Older people didnt have to fill out so many forms to access services. Some recent work in the North West showed that there are over 20 services for older people wanting to keep a roof over their head and many have...

Read more (written 21st May). 1 response
I visited my local park which has recently...

I visited my local park which has recently been refurbished with lovely new swings, slides etc. The only downfall was the toilets were absolutely disgusting. You couldn't use them as they were dark dirty and...

Read more (written 23rd May). No responses yet.
very unhappy

i traveld to croydon yesterday from maidstone and it cost so much money the train including a rturn ticket into town came to a total of £22 ! i am i new mum and have a 7week old daughter who came with me in her ...

Read more (written 24th May). No responses yet.
My GP regularly requests that I attend...

My GP regularly requests that I attend his surgery, 35 miles from where I work, for the same tests which my hospital carries out 2 or 3 times a year. I need a half day off work to do this. If I don't attend...

Read more (written 26th May). No responses yet.
A single Council interface design eg...

A single Council interface design eg. for planning applications. At the moment every Council is spending considerable money designing and maintaining their public services websites. Options for customisation can...

Read more (written 1st Jun). No responses yet.
MP's and expences:- what should ...

MP's and expences:- what should happen is when the government advertise a job/post/or an election the job description and application forms should state what is expected of your employees including an information...

Read more (written 1st Jun). No responses yet.
Housing benefits offices had a few simple...

Housing benefits offices had a few simple operational rules:

1. We won't accept your application unless you have all the correct documents with you eg bills. 2. If you have all the correct documents we...

Read more (written 2nd Jun). No responses yet.
DVLA specific possible improvement

This is aimed at the DVLA specifically

When I changed my Car I had my 1st personalised Number plate. The dealer advised me it costs £80 to transfer the plate from my old car to my new car. I filled in the...

Read more (written 4th Jun). No responses yet.
I worked as head of a 'one stop ...

I worked as head of a 'one stop shop' for a council for 2 months. The idea was to provide customer focused care at the front desk like 'House of Fraser' and for staff to use 100s of processes by...

Read more (written 5th Jun). 1 response
Wouldn't be good if the huge contracts...

Wouldn't be good if the huge contracts tendered by the local council, NHS etc, were voted for the public instead of closed committees. The different service 'pitches' could be televised on local tv, ...

Read more (written 5th Jun). No responses yet.
I want to buy a brownfield site with...

I want to buy a brownfield site with some industrial buildings (derelict for a decade) to put some sustainable houses on it. This means working out what is acceptable in planning terms. But the council now won&#...

Read more (written 12th Jun). No responses yet.
people who are within 3-4 years of retirement...

people who are within 3-4 years of retirement were allowed to retire on full state pension provided it left a place for one of the many 16-25 year olds who are unemployed. This would save so much money in the long...

Read more (written 11th Jul). 1 response
10% reduction in Government IT spend possible

I run an Interim Executive business. I will supply procuremernt expertise on a win-win deal of 25% of savings achieved to be paid to us at the completion of the assignment. We recently saved a retail client £10m...

Read more (written 17th Jul). No responses yet.
the TV License Department didn't...

the TV License Department didn't automatically send a letter requesting a new License every year to every household in Britain on the off-chance you needed one. It must be a huge waste of money and resources...

Read more (written 18th Aug). No responses yet.
Excellent service from Child Benefit Team

child benefit answered my email enquiry with a link to a secure form, it saved time and money........ what can't other government departments do this as well?

Read more (written 20th Aug). 1 response
People got married for life, had children...

People got married for life, had children and looked after them. Didn't take mind altering drugs like alcohol and cigarettes, then they would have money, improving their lot and that of their children. Everyone...

Read more (written 23rd Aug). No responses yet.
student finance wales - based in scotland...

student finance wales - based in scotland, no enquiries telphone number and no website access for disabled student to register........... have had to go through the MP to get a form for finance! what a waste of ...

Read more (written 24th Aug). No responses yet.
Joined up Standards

Central government once and for all began to work joined up. I work in housing and you could say we are a dog with many tails all of which wag us. We are regulated and inspected by many different channels. i...

Read more (written 24th Aug). No responses yet.


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