June 2010 update: Thank you for all the comments posted on this website, sharing your experiences of public services.

Many of the experiences posted before Christmas 2009 were considered by the Innovators Council of the UK government, which tested, developed and piloted innovations around a number of the themes that emerged here. The Council has now published a PDF report covering its overall work and the comments from this website.

In addition, all experiences have been collated and sent to the relevant Government department for consideration. Any response from the department will be posted here.